CSR Readiness® Pro Edition Frequently Asked Questions

The Readiness Pro Edition comprises the patent-pending risk assessment program CSR Readiness® and the award winning CSR Breach Reporting Service™.

CSR Readiness® Program is an online self-assessment tool that helps you review, revise and revisit your business processes for handling the personally identifiable information (PII) of your customers, employees and vendors as required by a host of legislation and regulations.

CSR Readiness® 3 Step Process:

1) Review – Take a Self-Assessment Evaluation

• Detect location of personally identifiable information (PII) in an organization
• Determine how PII is:
  • Acquired
  • Accessed
  • Handled
  • Transmitted
  • Stored
  • Destroyed

2) Revise – Implement Readiness Policies and Remediation Instructions

• Remediate weaknesses and train employees on system-generated policies and procedures

3) Revisit – Continually Improve Risk Score

• Routinely monitor and audit performance to meet legal, regulatory and other compliance requirements

A dashboard will show progress and generate tasks to improve compliance. You can improve your business risk scores by remediation and implementation of further program offerings. Upon successful completion of the analysis and remediation, your business will earn a Certificate of Completion and the ID Stay Safe Digital Seal that you can use on your website and advertising.

Once you have completed in the self-assessment evaluation and implemented the remediation tasks, you will be awarded the Certificate of Completion. This can be placed on your website and is valid for one year from date of issue. By annually revisiting your self-assessment, you can maintain this Certificate of Completion.

In the event of the actual or suspected breach of PII, the CSR Breach Reporting Service reports to authorities and notifies consumers, as required.

Your call to the in-house CSR team of privacy professionals at 1-888-301-6449 initiates a custom evaluation of your incident to determine if authorities and consumers must be notified. CSR files the necessary breach reports on your behalf, and consumer notification can be prepared with your input.

Various state, federal and international laws require businesses to protect the personally identifiable information of employees, vendors and customers. Penalties for noncompliance can include fines, prosecution and even jail time. Massachusetts and Connecticut are just two examples of many jurisdictions that require businesses that deal with their residents maintain comprehensive risk assessment, remediation and monitoring programs related to their handling of legally protected personal information, known as PII.

While it's impossible to completely avoid a breach due to uncontrollable circumstances, 97% could have been prevented. Accidents, errors and theft are just a few ways that information is compromised. Smart devices and wireless services compound the problem. Proactive detection and correction can go a long way to prevent loss and further fallout due to reputational damage, lost sales, fines, lawsuits and prosecution.

The Department of Homeland Security, the FTC, Visa and the BBB encourage businesses to protect consumer data and plan ahead to reduce risk. All states have laws that protect their residents who might be your customers, employees or vendors. Many laws specifically require creation and maintenance of information security programs. These laws include penalties for noncompliance.

For example, the civil penalty for violating the Connecticut Act No. 08-167, which requires the safeguarding of personal data, is $500 per violation, up to $500,000 for a single event.

Lost trust means lost sales. The fallout of data breaches has caused businesses to close their doors. According to Visa, businesses should “Consider a breach likely and plan accordingly.”

No, the Breach Reporting Service covers the location contracted with DeVries Business Services and handles reporting and notification as needed for the breach of ALL PII data your business may have, whether it is stored in your office, an employee takes a file home, or your business laptop is stolen while you are away on vacation.